As Covid-19 rattles economies and disrupts businesses across industries, companies are learning to deal with the crisis and trying to figure out what will be the overall impact. Amid the fears of the global pandemic, the main concern for businesses now is ensuring employee protection, while maintaining business continuity and minimum impact to customer service.
We, at Machine Tools World, spoke to some companies that are leading by example in terms of tiding over the crisis and finding a silver lining during these difficult. These front-runners tell us how they are staying productive and ensuring uninterrupted customer service during these difficult times, what could be the impact of global pandemic & what changes in terms of business and technology can we expect in the near future. Excerpts:
‘Business dynamics post COVID-19 outbreak are going to change radically’
Vikas Khanvelkar, MD, DesignTech Systems.
Well-being of our employees is paramount for us. At the same time, we need to ensure that the business does not suffer and also we are able to support our customers in the best possible way. All our employees are working from home. We have sent out a communication to all our customers informing them about the change in the working scenario while assuring them that we will be supporting them remotely.
‘Industrial Automation Solutions can prove instrumental in enabling rapid response against coronavirus’
Manish Walia, Business Head-Industrial Automation Solutions, Delta Electronics India Pvt. Ltd.
At Delta, our main concern is to ensure the well-being of our employees, customers and channel partners. So, when the lockdown was announced we first made sure that all our key touchpoints and their families were safe. That being said, we are committed to ensure business continuity and are leveraging technology between internal teams to stay connected.
Covid-19 will herald proactive expansion of digitization
Sagar Jeevan Bhosale, MD, Schmersal India
In addition to developing and manufacturing products for a safe workplace, at Schmersal we also give top priority to the safety of each and every individual. This principle is relevant in the current situation with the global spread of the coronavirus COVID-19. In view of this, we have introduced a range of precautionary measures to protect our employees as best as we can from infection and to guarantee our delivery reliability as far as possible
Automation will witness a sudden surge in demand
Rashmi Ranjan Mohapatra, Managing Director, Kemppi South East Asia & India
We have made all efforts to be a part of the fight against COVID-19. Meetings are being held through video conferencing at a frequency of twice a week. Travelling and external visits to Kemppi premises are restricted until further notice.
