Well-being of our employees is paramount for us. At the same time, we need to ensure that the business does not suffer and also we are able to support our customers in the best possible way. All our employees are working from home. We have sent out a communication to all our customers informing them about the change in the working scenario while assuring them that we will be supporting them remotely. In our business line, most of the software are accessible through cloud, which our engineers are able to use from home and continue working. Whatever technical support is required from our side, our technical team is very much available to help them out with it through emails, phone and webcasts. Our marketing team is conducting webcasts for the prospects and customers. We are investing more on digital campaigns to generate leads, business opportunities and interests. Our Sales teams are conducting technology demonstrations through webcasts. Our Engineering services team has been given laptops at home and they are accessing software solutions through cloud and are continuing to work on their projects. While we all realize that these are incredibly difficult times for people world over, we are trying to see how we can best keep our employees safe and yet not let the business take a bad hit.
Tough decisions: Need of the hour
Manufacturing industry in India was already experiencing a slowdown. And with this additional crisis, the industry is going to take a huge hit. It is expected that companies in our area of work, mechanical engineering industry will experience about 30-35% negative growth. How it will affect the companies’ hiring, salary increments, & other employment policies is unknown at the moment. Every company will have to evaluate their projected damage and might be compelled take some really tough decisions to ensure the survival of the company.
We need to understand that the work scenario and business dynamics post COVID outbreak are going to change radically. All companies need to evaluate, reinvent, and re-strategize themselves to survive in this paradigm shifting scenario.
